Focos
Títulos similares
In-Flight Crew Member, Inflight Services Flight Attendant, International Flight Attendant, Purser, Flight Stewardess, Cabin Crew Member
Descripción del puesto
A flight attendant, also known as a cabin crew member or air hostess/steward, is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They conduct safety demonstrations, assist passengers with special needs, provide in-flight service, and handle emergency situations. Below are some similar job titles and roles related to flight attendants:
Responsabilidades laborales
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Habilidades necesarias en el trabajo
- Hablar - Hablar a los demás para transmitir información de forma eficaz.
- Escuchar activamente: prestar toda la atención a lo que dicen los demás, tomarse el tiempo necesario para entender lo que se dice, hacer las preguntas oportunas y no interrumpir en momentos inadecuados.
- Supervisión - Supervisar/evaluar el rendimiento de uno mismo, de otras personas u organizaciones para introducir mejoras o adoptar medidas correctivas.
- Orientación al servicio - Buscar activamente formas de ayudar a la gente.
- Perceptividad social - Ser consciente de las reacciones de los demás y comprender por qué reaccionan como lo hacen.
Noticias
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APTITUDES Y COMPETENCIAS
Ofertas de empleo
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Cursos y herramientas en línea
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